Do you have an upcoming vacancy you would like us to promote? Send the details to email@example.com
Activity Leaders for the 2017 season
Closing Date: 3rd February 2017
The Bowling Activity Hub is currently recruiting for Activity Leaders for the 2017 season. Based at Bowling on contracts running between March and October we have a variety of full and part time opportunities.
The role of the Activity Leader will be crucial to the success of the 2017 season. The successful candidates will have an initial induction to the centre as well as the Hub’s core values of safety, first impressions, attention to detail and high quality customer service. Your qualifications and prior experience will enable you to ‘hit the ground running’ in assisting the Activities Coordinator in developing the Hub over the season. The Activity Leaders will be made familiar with the centre’s Risk Assessments and Standard Operating Procedures including all related processes. You will engage with a variety of Schools and Groups as well as members of the public to publicise the hub and its offer. Leaders will work collaboratively to manage the day-to-day business, including preparation and the safe delivery of activities as well as general maintenance, cleaning of equipment and the centre itself.
To be successful you must demonstrate a positive attitude, superior people skills, a strong work ethic, commitment and pride yourself delivering fantastic customer service in a team environment. You will be able to demonstrate passion and commitment to the outdoor activities environment. In addition to the above, ideal candidates may possess the following qualifications and experience:
Outdoor First Aid qualification
Archery Leader / Instructor
UKCC Level 2 Paddlesport Coach
Stand Up Paddleboarding
Trail Cycle Leader or Level 2 MBLA – Not essential
You will be expected to learn about the local area including the canal and boating operation so as to be able to advise customers correctly.
Scottish Canals are an equal opportunities employer and want to reflect the diversity of the communities in which we operate. It is our policy to recruit the best person for each vacancy regardless of gender, marital status, ethnic or national origin, disability, sexual orientation, religion or belief and age and we will ensure that there are equal opportunities in all stages of the recruitment process. Scottish Canals are also a Disability Confident Committed employer, meaning that we encourage applications from disabled people and that if a disabled applicant meets the minimum criteria for the job they will be given the opportunity to demonstrate their abilities at an interview.
As an employer we offer a competitive salary! Details will be discussed at interview stage.
If you would like to be considered for a seasonal job, please complete an application form stating you are interested in positions based in the as an Activity Leader at Bowling and return to Canal House, Applecross Street, Glasgow, G4 9SP, firstname.lastname@example.org or drop a completed form into your local Scottish Canals office. If you require assistance completing this application form or require a modified version, please get in touch with our recruitment team on 0141 354 7546 or at email@example.com
Sales & Events Executive
Location: Glen Tanar Estate
Closing date: Friday 10th February 2017
An exciting opportunity to support the Sales & Marketing Director and join our sales team to maximise revenue in holiday cottages and events through effective planning, delivery and communication of all sales and events activities and campaigns. You will be working face to face, on the telephone and digitally to exceed customer expectations. For the full job description please click here.
Applicants must have experience in a similar role, be confident, creative, able to work under pressure, and an excellent team player. This is a part time role (24 hours per week) including some weekends. To apply please fill out our application form and send your CV along with a covering letter to firstname.lastname@example.org.
Visitor Centre & Gift Shop Assistant
Location: Ardtornish Estate
Closing date: Friday 10th February 2017
We are seeking a friendly individual to join the expanding tourism team. Working 3 days out of 7 you will be responsible for the day to day operation of our visitor centre and gift shop.
Candidates would ideally have experience of working in a customer facing sales environment with the ability to engage with visitors of all ages. You should have good communication skills, be IT literate with an excellent and flexible can do attitude.
Seasonal contract April – October
24 hours per week spread across 3 days.
The rate of pay is £9.00 Per Hour
Comprehensive on job training provided
Please submit your cover letter detailing your experience to date and reasons for applying. Forward to: Janette Mowat, Assistant Tourism Manager.mailto:email@example.com
Location: Ardtornish Estate
Closing date: 16th February 2017
We have a superb opportunity available for a Head Housekeeper to join us and lead our team of housekeepers.
This thriving self-catering business is set within a spectacular rural location and offers the right candidate a fantastic way of life.
The Head Housekeeper must be a passionate and confident individual with strong organisational and people management skills, be self-motivated, enthusiastic and extremely customer focused. Essential that they must enjoy getting involved in the whole Housekeeping management process ensuring that daily, weekly and periodic cleaning is consistently meeting standards in all guest accommodation and public areas
Previous experience in a similar role is desirable but not essential for this position.
Must be flexible in working hours and weekend work is essential given the nature of the business.
Duties to include:
You will be responsible for recruiting, training and developing your own staff within this very busy seasonal business
This will include property checks for all departures & new arrivals
Other duties will include producing rotas, liaising with external suppliers and agencies, be responsible for stock control and have a close working relationship with the maintenance team.
You should also be compliant with Health & Safety Legislation and COSHH regulations
In return for your hard work, the salary is competitive with excellent Staff discounts and benefits. Full package £15k to include accommodation if required.
Full Time Position – Working 4 over 7 days
For further details of this role, please apply with full CV detailing relevant experience to firstname.lastname@example.org
Weddings and Corporate Hospitality Manager
Closing date: 6th February.
Working closely as part of the castle management team, the successful candidate’s key role is to be responsible for the sales and operation of all weddings and functions at Blair Castle, reaching or exceeding annual performance targets. A hands-on approach is essential for this role and you will be expected to be fully accessible to clients, prospective customers and staff.
Weddings and functions impact on all areas of the castle operation and some wider estate departments (e.g. accommodation) and it is vital that you are a team player, working closely with other managers and supervisors to ensure catering, staffing, cleaning, maintenance and conservation issues are all considered when planning or delivering an event.
It is your responsibility to provide, through the castle team, an excellent experience for our guests, maintaining the high standards expected by the management team, our customers and in keeping with our Visit Scotland 5 star visitor attraction rating.
You will also provide back up for the Duty Management team, through which you will learn about all aspects of the castle operation, which will give you essential background to selling weddings and functions at the castle and ensure an excellent experience for our guests. You will be supported by an operations officer who can deputise for you and provide administrative back-up.
The castle is open every day during the main season (Easter to end of October) but we offer weddings and functions all year round. Our staff work on rota and currently our day visitor and function operations share the same teams.
Click HERE to download a full job description.
Reporting to the Head Gardener, the role supports the gardening team which maintains the gardens and grounds of Blair Castle and Blair Castle Caravan Park. The typical working week is 37.5 hours, Monday to Friday although some weekend work on rota is required during the tourism season.
The main duties are:
• Lawn and grass maintenance.
• Maintenance of shrubs and herbaceous borders.
• Maintenance of roads, tracks, drains, fences.
• Maintenance of amenity and garden land across the estate as required
• Operation and maintenance of strimmers, tractors, mowers, sprayers and chainsaws.
An application form can be downloaded HERE.
Receptionist, Blair Castle office
Closing date: 29th January.
The role of the Castle Office Receptionist is to deliver efficient and effective administration for Blair Castle for both internal and external customers. The administration office is the first point of contact for telephone and email communications for visitors, suppliers and contractors. This is a permanent role based on a five day week. During the open season some of this time needs to be worked at weekends.
A full job description is available HERE.
Seasonal recruitment, 2017
Closing date: 31st January 2017.
Atholl Estates is an exceptional destination offering a mix of high quality and authentic visitor experiences that include Blair Castle, Blair Castle Caravan Park and a range of outdoor activities, all amid spectacular scenery and a variety of accommodation options. We are looking ahead to the 2017 season which commences in the spring and invite applications for the following seasonal positions:
Gift Shop Assistant.
Blair Castle Caravan Park:
To download an application form for any of these positions please click HERE.
Closing Date: N/A, applicable all year.
Caledonian Discovery are always interested to hear from experienced people who would like to work for them on a temporary basis to cover holidays etc.
Freelance Skippers – with relevant experience & Yachtmaster and / or Boatmaster certificates.
Freelance Outdoor Instructors with open canoe, sailing and Powerboat qualifications.
Freelance Walking & Biking guides with a good knowledge of the Great Glen.
Freelance Cooks with relevant experience
Please send Neil a current CV to email@example.com
Location: Scottish Seabird Centre, The Harbour, North Berwick
Reports to: Catering Manager
Hours: 5 days out of 7.5 hrs per day 06:00 – 11:00
Term: Starting October 2016 to cover maternity leave. This role will
terminate on the planned return of the current post holder.
The Scottish Seabird Centre is an award-winning, five star visitor attraction and
conservation and education charity. We welcome around 270,000 visitors a year.
Job title: Chef/ Cook – Part time
Location: Scottish Seabird Centre, The Harbour, North Berwick
Reporting to: Catering Manager
The main responsibilities of the part time Chef/ Cook is to assist the full time Chef
(by providing cover) to prepare, produce and deliver the agreed menu; maintain
health and hygiene standards; order ingredients; and maintain stock and cost
This role will promote the Seabird Café by delivering a high quality food service,
which ensures all visitors have an enjoyable and rewarding dining experience.
They are expected to provide excellent customer care, a welcoming atmosphere
and the highest quality of service and food at all times.
Dependent on experience and qualifications.
Normally 3 days out of seven, which may include weekend and bank holidays.
Hours vary by season and are based on a daily pattern around 09:00 to 18:00.
The role will provide cover for the Chef’s holidays when full time hours would be
required. This is a part time, non-seasonal position.
For a full description of the role click here.
Please send your CV and covering letter in support of your application, stating
your salary expectations to firstname.lastname@example.org.
Tourism Sales and Business Development Manager
Atholl Estates is an exceptional destination offering a mix of high quality and authentic visitor experiences that include Blair Castle and a range of outdoor activities, all amid spectacular scenery and a variety of accommodation options. Our 2015 Forward Plan illustrates the range of our enterprises and our immediate plans for them.
We currently attract 140,000 paying visitors and over 70,000 bed night guests each year. We would like to share the estate and all it has to offer with many more visitors; local, regional, national and international and we know there is opportunity to do so.
We are looking for a sales and business development manager to join our senior management team, working closely with the estate’s General Manager who has over-all responsibility for the management of our tourism enterprises. This new management position will take the lead in optimizing performance with the target of increasing gross margins across our tourism enterprise, particularly at the castle and caravan park and manage the delivery of results-focused, strategically planned marketing and sales activity. The Sales and Business Development Manager will ensure markets are well defined, products are aligned to those markets and promotion is effective, thereby improving engagement, visitor numbers, ticket sales, event participation and occupancy.
Reporting directly to the General Manager, the role of the Sales and Business Development Manager (SBDM) is to develop and manage the delivery of our tourism enterprise targets, working to meet the estate’s business goals in both the short and long term. The strategy must lever the estate’s range of tourism products and grow profitable markets to increase sales and improve gross margins, while building the brand, enhancing profile and establishing strong relationships across a variety of sectors and networks.
The SBDM will manage the effective day-to-day delivery of marketing and sales activity in order to maintain focus on the big picture and key projects. The SBDM will help develop a positive sales culture across the estate’s tourism businesses, maximising opportunities to up-sell and cross-sell by mentoring staff and implementing the required tools including effective CRM software.
The SBDM will be a driving force in the continuing evolution of the estate as a visitor destination; refreshing the offer, improving standards and spearheading initiatives that elevate and enrich the experience. The role will work closely with management colleagues to help ensure the estate delights customers by meeting their needs and exceeding their expectations. This is a highly visible and hands-on role, delivering solutions and making positive changes with buy-in from the team at all levels.
While focusing initially on the existing product mix and the opportunities it presents, the SBDM will in time identify new products and capital development projects to enhance the estate offer and deliver increased sales or revenue, with rationale based on projections and ROI.
Strategy and planning:
– Engage with the Forward Plan and develop a deep and broad understanding of estate priorities in order to develop strategies that fully support them, taking into account the conservation requirements of Blair Castle, the building and its collection.
– Create annual projections and sales targets for both volume and value, monitoring performance throughout the season.
– Develop a marketing and sales strategy that includes target market information, schedules of planned activity, budgets and projected sales results; provide strong rationale for strategic direction.
– Identify opportunities for increased sales and make recommendations to leadership.
Management and leadership:
– Mentor all sales teams and visitor-facing staff.
– Plan and deliver required training, including sales training in up-selling and cross-selling, to staff as needed, in order to achieve projected sales results
– Produce timely reports that allow all staff to see how sales are progressing, as well as enable effective action to ensure projections are achieved.
– Manage the Marketing team with clear processes in place to monitor activity and results, and develop the skills base in line with business need.
– Advocate for the brand at management level, ensuring that all activity enhances and protects the estate brand.
– Find effective ways to help all staff engage with the brand, so they can live the brand through their work that directly translates to the visitor experience.
– Oversee the maintenance and evolution of brand guidelines, manage the delivery of effective brand communications and direct the collection of on-brand content (photography, videography, copy etc).
Marketing and sales activity, to include the following:
– Create and manage the delivery of a plan of strategic, scheduled marketing communications activity that drives engagement, coverage and sales, working with the marketing team.
– Lead the creation of a new, transactional website that offers an improved web experience and drives sales.
– Assess the current use of social media and develop a plan that uses all channels effectively to drive engagement and participation, ultimately with an impact on business performance; train all relevant staff in the use of social media and continually monitor activity as brand guardian.
– Develop effective CRM via a suitable system.
– Manage the development of high quality, effective collateral while maximising efficiency of time and budget.
– Lead a PR strategy, overseeing agency relationships to ensure goals are met; put mechanisms in place so that the marketing team can actively source and generate PR opportunities from across the estate, and respond to opportunities presented by the news of the day.
– Agree a schedule of planned promotions that uses discounts effectively to drive volume while retaining value.
– Build effective travel trade relationships to increase group sales – ensure accounts are effectively managed.
– Represent the estate effectively in B2B networks and tourism agencies locally, regionally and nationally.
– Create the marketing and sales budget and manage spend throughout the year.
– Establish pricing recommendations for future seasons that reflect market trends and maximise revenue.
– Manage discount levels throughout the year to ensure financial projections are met.
Administration and HR:
– Line-manage the Marketing team, both retained and agency, delegating effectively and developing the team.
– Ensure databases and other records are well kept to ensure information is retained by the business.
– Deputise for the General Manager at the castle and caravan park and provide relief duty management at both requiring occasional weekend work.
– Degree educated; a relevant degree, post-graduate or professional qualification is a plus.
– Five or more years relevant experience; destination marketing or leisure/experience marketing are desirable.
– A proven track record of delivering sustained sales growth that increases gross margin.
– A commercially astute strategic thinker; creative, analytical, sees opportunity, focused on results, passionate about quality, able to innovate.
– A natural leader with some line management experience, able to motivate and empower the team to deliver.
– Leads by example, creates and contributes to a positive and dynamic environment, is hands-on and enjoys being visible and involved.
– A professional, personable and enthusiastic face of the Estate, able to network, build long-term relationships and close deals.
What we offer:
– An attractive salary, commensurate with the position (details will be issued to short listed candidates). Accommodation on the estate is available.
– A competitive company pension scheme.
– Optional company vehicle.
– An enjoyable and rewarding place to live and work.
How to apply:
Applications should be emailed to Andrew Bruce Wootton, estate General Manager and include a completed application form and a cover letter answering the following questions:
– Why you are interested in the role?
– Why you believe you are the right person for it?
Volunteer Trainee Instructor: Spring to autumn season 2017
Craggan Outdoors, based at Grantown-on-Spey in the Cairngorms National Park, is recruiting for it’s Volunteer Trainee Instructor programme for the 2016 season. Craggan Outdoors was a ‘Best Outdoor Adventure Experience’ finalist in the Highlands & Islands Tourism Awards 2016, & also in ‘Best Outdoor Venue’ in the Scottish Hospitality Awards 2016. The centre offers a wide range of activities, 57-bed bunkhouse accommodation & a licensed cafe venue, to a wide-ranging client base. Our website www.cragganoutdoors.co.uk will provide further insight.
Our Trainee Instructors are immersed in the operation of a small-to-medium sized centre. An initial 8-week induction, followed by ongoing on-the-job training & development, will ensure that you are able to play an integral part in the success of the 2017 season. This will include preparation & delivery of any activities in which you are qualified, assisting in others, maintenance & cleaning of kit, equipment & the centre itself, & assisting in the cafe & accommodation.
This will be coupled with your personal commitment to gain further knowledge & experience in your free time, & depending upon the level of your commitment, our further commitment to put you through a range of NGB qualifications. Those secured by participants over the last few years have included Archery Instructor, TCL training & assessment / MBLA, Velotech, BCU Star awards to 4-Star level, Level 1 & Level 2 paddlesport coach, Swift Water Rescue Technician, White Water Safety & Rescue, SPA & SML training & assessment, as well as in-house accreditation in laser clay pigeon shooting, gorge walking, high ropes, mini Highland Games, mini-quads, team problem solving, raft building & zip wire; & other ‘soft skills’ workplace qualifications such as Fundamentals in Food Hygiene, & the Scottish Award for Licensed Premises Staff.
Being THE BEST, we are looking for THE BEST! A great attitude & personality, innate people skills, a strong work ethic, commitment, & a desire to learn & succeed are critical. You will also be able to demonstrate an ongoing & current passion for the outdoor activities environment. This will be demonstrated by you already holding at least one NGB qualification in an activity offered at Craggan Outdoors, but likely more, as well as a valid 2-day First Aid qualification, along with a clearly apparent recent history of participation in a range of activities.
As well as the invaluable on-the-job training & experience that you will gain – the sort of ‘real world’ experience that it is impossible to achieve on paid-for courses – the qualifications that your commitment should ensure that you achieve – an action plan of NGBs is agreed with all trainees & we pay all fees – & a great team atmosphere with like-minded individuals in an award-winning family-run centre, we also offer accommodation, some meals, two days off per week to get out & ‘play’, & a £136 per week ‘apprentice’ living allowance.
If you are serious about building a career in the outdoor activities sector, & serious about committing to spending March to October 2017 gaining experience & qualifications at one of the UK’s leading outdoor centres, then we’d like to hear from you. Send your CV & covering letter by email to centre owner Keith Ballam on email@example.com, outlining clearly how you meet the requirements for the role. Feel free to call Keith on 07866 698307 if you’d like to chat beforehand.
Closing date is Friday 23rd December 2016. You must be available to attend a selection weekend on Friday 27th to Sunday 29th January 2017. Please do not apply if you are not available for these dates, or for an expected start date between Monday 27th February to Monday 6th March 2017. Good luck! We look forward to hearing from you.
Outdoor Activities Instructor: Spring / summer season 2017
Craggan Outdoors activity centre, based at Grantown-on-Spey in the Cairngorms National Park, is recruiting for the 2017 season, & as part of this process is seeking a qualified instructor for the spring-to-autumn season from March to October. Craggan Outdoors is one of Scotland’s leading outdoor centres, being nominated for ‘Best Outdoor / Adventure Experience’ in the Highlands & Islands Tourism Awards 2016, & also a finalist as ‘Best Outdoor Venue’ in the Scottish Hospitality Awards 2016. The business also has a 92% TripAdvisor rating The centre offers a wide range of activities, 57-bed bunkhouse accommodation & a licensed cafe venue, to a wide-ranging client base. Our website – www.cragganoutdoors.co.uk – will provide further insight.
The role of Outdoor Activities Instructor (“Instructor”) will be crucial to the success of the 2017 season. Starting at a date to be agreed in late February / early March, & after an initial induction to the centre that focuses on Craggan Outdoors’ core values of safety, first impressions, attention to detail, & high quality, your qualifications & prior experience will enable you to ‘hit the ground running’ in assisting the Senior Instructor in the in-house training of the trainee instructors, whilst also participating in training as appropriate so as to become completely familiar with the centre’s Risk Assessments & Standard Operating Procedures & all related processes. From this foundation, the Instructor will set the standard as a benchmark for the trainee instructors across all elements of the day-to-day business, including preparation & delivery of activities, maintenance & cleaning of kit, equipment & the centre itself, & operation of the cafe & accommodation.
Our staff team is what makes the difference & secures Craggan Outdoors the recognition for consistent delivery of exceptional customer experiences. So we’re looking for the best! A great attitude & personality, innate people skills, a strong work ethic, commitment, & a history of delivering fantastic customer service in a team environment are all critical. You will be able to demonstrate a strong career development path, as well as a current & ongoing passion & commitment to the outdoor activities environment. In addition to the above, ideal candidates will be able to demonstrate the following:
2-day First Aid qualification
Single Pitch Award
UKCC Level 2 Paddlesport Coach, with 4-star canoe including Moderate Water Endorsement
Trail Cycle Leader or Level 2 MBLA
D1 &/or PCV license
In addition it would be an added advantage to have / be able to demonstrate the following:
Archery Leader / Instructor
Prior high ropes & zip wire experience
Prior gorge walking experience
As well as the experience of working at one of the UK’s leading centres, & a great team atmosphere with like-minded individuals in a fantastic environment for outdoor activities, we offer a salary of £14,976 per annum (pro rata) for a 5-days-in-7 working pattern, & 20 days holiday per annum (pro rata). Lunch is provided on working days, as are some other meals when the centre is catering for client groups. Centre equipment is available for use in time off. Accommodation is available if required, with an appropriate salary deduction being made to reflect this. An extended contract &/or full-time position beyond end-October may become available for the right candidate, as may opportunity for career progression, with the previous Instructor now being the centre’s Senior Instructor.
If you’ve got the appropriate qualifications & experience, & like the idea of spending a season further developing your career at a high quality centre, then we’d like to hear from you. Send your CV & covering letter to centre owner Keith Ballam on firstname.lastname@example.org, outlining clearly how you meet the requirements for the role. Feel free to call Keith on 07866 698307 if you’d like to chat about things beforehand.
Closing date is Friday 23rd December 2016. Please note that you must be prepared & available to travel to the centre for a selection weekend on Friday 27th to Sunday 29th January ’17 before any job offer will be made. Please do not apply if looking to get a job purely on the strength of your CV. The starting date will be in late-February / early March. Good luck! We look forward to hearing from you.